FAQ

Age Restrictions

Bhaggo users must be at least 18 years old and agree to adhere to the terms and conditions set by the company. This age restriction is crucial in maintaining a safe and responsible gaming environment, which is further supported by our Responsible Gaming guidelines.

Having trouble logging in?

If you have forgotten your username or password, use the ‘Forgot Password’ button on the official Bhaggo Casino website to initiate an online chat with support. The 24/7 support team will assist you after you complete the verification procedure.

How to top up your balance

The options to top up your balance on the platform are:

• Bank transfer
• DhaPay (h5, with security)

Steps to deposit

1. Click ‘Deposit’ in the top right corner of the homepage to open the recharge menu.
2. Enter the recharge amount and click ‘Select Channel’ on the right-hand side.
3. Select the appropriate top-up channel (limits depend on the selected method).

How to withdraw funds

To withdraw funds, click ‘Withdraw’ in the top right corner, enter the amount and password, then confirm the transaction. For the first withdrawal, you will need to link your bank card. The minimum withdrawal amount is ৳800, and the maximum is ৳30,000 per day.

Personal Data Protection

The Company undertakes to keep your personal data safe and not to share it with third parties. Your information will only be available to our company, in accordance with our Privacy Policy, which outlines how we handle your data securely.

Single Wallet

All deposits and bonuses will be credited to a centralized wallet from which you can place your bets. This streamlined approach ensures that you have easy access to your funds while maintaining the security of your transactions.